| Value | Category | Cases | |
|---|---|---|---|
| 1 | Facilities not clean | 10 |
0%
|
| 2 | Long waiting time | 249 |
1.2%
|
| 3 | Opening times not convenient | 44 |
0.2%
|
| 4 | Too expensive | 10 |
0%
|
| 5 | Drugs that were needed, not available | 114 |
0.5%
|
| 6 | Staff rude or uncaring or turned patient away | 71 |
0.3%
|
| 7 | Incorrect diagnosis | 13 |
0.1%
|
| 8 | Not on medical aid scheme list of facilities | 31 |
0.1%
|
| 9 | Prefer to use a state/provincial health institution | 74 |
0.3%
|
| 10 | Prefer to use a private health institution | 513 |
2.4%
|
| 11 | Other (specify) | 153 |
0.7%
|
| 88 | Not applicable | 20144 |
93.3%
|
| 99 | Unspecified | 175 |
0.8%
|