General Household Survey 2015

South Africa, 2015

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Reference ID

ZAF_2015_GHS_v01_EN_M_v01_A_OCS

Producer(s)

Statistics South Africa

Collections

Agricultural Surveys

Metadata

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Created on

Sep 28, 2020

Last modified

Sep 28, 2020

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Rating of electricity supply services (Q529aRate)

Data file: ghs_2015_house_v1.1_20160608

Overview

Valid: 21601

Invalid: 0

Type: Discrete

Decimal: 0

Start: 128

End: 128

Width: 1

Range: 1 - 9

Format: Numeric

Questions and instructions

Literal question

How do you rate the quality of the electricity supply services (maintenance, meter reading, billing, complaint handling, connection installation) you receive?

Categories

Value	Category	Cases
1	Good	10661	49.4%
2	Average	5475	25.3%
3	Poor	1586	7.3%
8	Not applicable	2988	13.8%
9	Unspecified	891	4.1%

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

Interviewer instructions

This question seeks to establish the quality of the services received from the electricity supplier. Only households connected to the MAINS electricity supply should be asked this question.

Description

Universe

All households connected to the MAINS electricity supply.

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