| Value | Category | Cases | |
|---|---|---|---|
| 1 | Facilities not clean | 32 |
0.1%
|
| 2 | Long waiting time | 298 |
1.2%
|
| 3 | Opening times not convenient | 55 |
0.2%
|
| 4 | Too expensive | 33 |
0.1%
|
| 5 | Drugs that were needed, not available | 168 |
0.7%
|
| 6 | Staff rude or uncaring or turned patient away | 59 |
0.2%
|
| 7 | Incorrect diagnosis | 14 |
0.1%
|
| 8 | Not on medical aid scheme list of facilities | 60 |
0.2%
|
| 9 | Prefer to use a state/provincial health institution | 133 |
0.5%
|
| 10 | Prefer to use a private health institution | 857 |
3.3%
|
| 11 | Other (specify) | 190 |
0.7%
|
| 88 | Not applicable | 23775 |
92.2%
|
| 99 | Unspecified | 112 |
0.4%
|