| Value | Category | Cases | |
|---|---|---|---|
| 1 | Facilities not clean | 11 |
0.1%
|
| 2 | Long waiting time | 301 |
1.4%
|
| 3 | Opening times not convenient | 48 |
0.2%
|
| 4 | Too expensive | 23 |
0.1%
|
| 5 | Drugs that were needed, not available | 113 |
0.5%
|
| 6 | Staff rude or uncaring or turned patient away | 48 |
0.2%
|
| 7 | Incorrect diagnosis | 6 |
0%
|
| 8 | Not on medical aid scheme list of facilities | 39 |
0.2%
|
| 9 | Prefer to use a state/provincial health institution | 93 |
0.4%
|
| 10 | Prefer to use a private health institution | 567 |
2.7%
|
| 11 | Other | 191 |
0.9%
|
| 88 | Not applicable | 19657 |
92.6%
|
| 99 | Unspecified | 121 |
0.6%
|