| Value | Category | Cases | |
|---|---|---|---|
| 1 | 1. NON-AVAILABILITY OF THE SERVICE | 273 | 
                                                                 
                                    
                                    25.4%
                                 
                                                             | 
                                                        
                    
| 2 | 2. INADEQUATE SERVICE PROVIDED | 521 | 
                                                                 
                                    
                                    48.6%
                                 
                                                             | 
                                                        
                    
| 3 | 3. IGNORANCE | 205 | 
                                                                 
                                    
                                    19.1%
                                 
                                                             | 
                                                        
                    
| 4 | 4. DOES NOT YIELD ANY RESULTS | 40 | 
                                                                 
                                    
                                    3.7%
                                 
                                                             | 
                                                        
                    
| 5 | 5. OTHERS(SPECIFY) | 34 | 
                                                                 
                                    
                                    3.2%
                                 
                                                             | 
                                                        
                    
| Sysmiss | 1866 |